{"id":6327,"date":"2025-01-10T14:03:26","date_gmt":"2025-01-10T14:03:26","guid":{"rendered":"https:\/\/bdgmatrix.com\/jobportal\/candidate\/adegbitemitope\/"},"modified":"2025-01-10T14:55:31","modified_gmt":"2025-01-10T14:55:31","slug":"adegbitemitope","status":"publish","type":"candidate","link":"https:\/\/bdgmatrix.com\/jobportal\/candidate\/adegbitemitope\/","title":{"rendered":"Temitope Adegbite"},"content":{"rendered":"<p>An highly dependable and versatile customer service representative with excellent interpersonal skills. Dedicated to enhancing organizational productivity through diligent management of inquiries, resolution of complaints and meticulous execution of tasks. Always prioritizing professionalism and ensuring utmost client satisfaction while leveraging my expertise to deliver value-added solutions that streamline operations and drive organizational growth and profitability.<\/p>\n","protected":false},"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","candidate_category":[48],"candidate_location":[],"candidate_tag":[],"class_list":["post-6327","candidate","type-candidate","status-publish","hentry","candidate_category-customer-service"],"aioseo_notices":[],"metas":{"_candidate_attached_user":"","_candidate_founded_date":"1996-02-28","_candidate_featured":"","_candidate_urgent":"","_candidate_expiry_date":"","_candidate_phone":"08067794274","_candidate_email":"adegbitemitope@gmail.com","_candidate_gender":"Female","_candidate_age":"25-30","_candidate_salary":"","_candidate_salary_type":"monthly","_candidate_qualification":"Bachelor Degree","_candidate_experience_time":"2 Year","_candidate_category":{"48":"Customer Service"},"_candidate_languages":["English"],"_candidate_job_title":"Customer Service Representative\/Front Desk Officer","_candidate_tag":[],"_candidate_show_profile":"show","_candidate_profile_url":"","_candidate_socials":[{"network":"facebook"}],"_candidate_address":"","_candidate_location":[],"_candidate_map_location":{"address":"","latitude":"","longitude":""},"_candidate_cv_attachment":{"6336":"https:\/\/bdgmatrix.com\/jobportal\/wp-content\/uploads\/wp-job-board-pro-uploads\/_candidate_cv_attachment\/2025\/01\/Temitope_Adegbite-Resume-1.pdf","6337":"https:\/\/bdgmatrix.com\/jobportal\/wp-content\/uploads\/2025\/01\/Temitope_Adegbite-Resume.pdf"},"_candidate_portfolio_photos":{"6332":"https:\/\/bdgmatrix.com\/jobportal\/wp-content\/uploads\/wp-job-board-pro-uploads\/_candidate_portfolio_photos\/2025\/01\/Profile-Image.jpeg"},"_candidate_video_url":"","_candidate_education":[{"title":"Bachelor of Science in Economics","academy":"Federal University of Agriculture, Abeokuta","year":"2019"}],"_candidate_experience":[{"title":"Front Desk Officer","start_date":"June 2023","end_date":"","company":"Corporate and Industrial Medical Services - Ikoyi, Lagos","description":"RESPONSIBILITIES\r\n\r\n- Greet and welcome visitors, clients, or customers in a friendly and professional manner. \r\n-Manage incoming calls, route them to the appropriate individuals or departments, and provide basic information. Handle inquiries and provide assistance over the phone.\r\n-Ensure the smooth operation of the front desk area, including maintaining a clean and organized workspace.\r\n-Respond to inquiries from visitors or callers regarding the company or general information. Direct inquiries to the appropriate personnel when necessary.\r\n- Provide administrative support to various departments, corporate services and facilities maintenance functions, and perform other clerical duties such as filing, photocopying, scanning and transcribing as needed.\r\n-Prompt and effective user support through various channels and direct engagement.\r\n-Provide real-time scheduling support by booking appointments and prevent conflicts.\r\n- Handle office tasks such as filing, generating reports and presentations, organize meetings and reordering of office supplies.\r\n- Develop comprehensive procedural systems that enhance seamless workflow. \r\n- Collaborate with colleagues including technical support team to ensure operational efficiency and smooth functioning of the organization.\r\n- Contribute to building trust and loyalty of customer base by addressing clients concerns.\r\n- Maintain supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies."},{"title":"Customer Service Representatiove","start_date":"November 2021","end_date":"December 2022","company":"Union Bank of Nigeria","description":"\u2022\tResponsible for identifying client needs while researching ways to improve quality of services.\r\n\u2022\tProficient in cross-selling of banking services and activating alternative channels.\r\n\u2022\tResolved over 90 percent of customers\u2019 inquiries, requests and complaints on the first contact.\r\n\u2022\tProvided complete and accurate information to promote the value of banking services, ensuring transparency and improving overall performance.\r\n\u2022\tFacilitated customer experience training for new hires.\r\n"}],"_candidate_skill":[{"title":"Communication skill","percentage":"80"},{"title":"Leadership skill","percentage":"75"},{"title":"Organizational\/Managerial skill","percentage":"90"},{"title":"Problem-Solving skill","percentage":"70"},{"title":"Multi-tasking and time management abilities","percentage":"80"}]},"_links":{"self":[{"href":"https:\/\/bdgmatrix.com\/jobportal\/wp-json\/wp\/v2\/candidate\/6327","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bdgmatrix.com\/jobportal\/wp-json\/wp\/v2\/candidate"}],"about":[{"href":"https:\/\/bdgmatrix.com\/jobportal\/wp-json\/wp\/v2\/types\/candidate"}],"replies":[{"embeddable":true,"href":"https:\/\/bdgmatrix.com\/jobportal\/wp-json\/wp\/v2\/comments?post=6327"}],"wp:attachment":[{"href":"https:\/\/bdgmatrix.com\/jobportal\/wp-json\/wp\/v2\/media?parent=6327"}],"wp:term":[{"taxonomy":"candidate_category","embeddable":true,"href":"https:\/\/bdgmatrix.com\/jobportal\/wp-json\/wp\/v2\/candidate_category?post=6327"},{"taxonomy":"candidate_location","embeddable":true,"href":"https:\/\/bdgmatrix.com\/jobportal\/wp-json\/wp\/v2\/candidate_location?post=6327"},{"taxonomy":"candidate_tag","embeddable":true,"href":"https:\/\/bdgmatrix.com\/jobportal\/wp-json\/wp\/v2\/candidate_tag?post=6327"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}