{"id":6226,"date":"2025-01-09T17:58:28","date_gmt":"2025-01-09T17:58:28","guid":{"rendered":"https:\/\/bdgmatrix.com\/jobportal\/candidate\/mails2chidimma\/"},"modified":"2025-01-09T19:30:29","modified_gmt":"2025-01-09T19:30:29","slug":"mails2chidimma","status":"publish","type":"candidate","link":"https:\/\/bdgmatrix.com\/jobportal\/candidate\/mails2chidimma\/","title":{"rendered":"Chidimma Maryjoe Dim"},"content":{"rendered":"<p>I am a trained, experienced, and proven Tier One customer\u2019s, people and business oriented specialist, with vast knowledge in exceeding customer&#8217;s expectations, driving excellent services profitably, customer&#8217;s management and retention. In reviewing the attached CV you will notice that I have acquired valuable experience in banking ranging from Loan officer and Customer service Executive. I possess a unique talent for delivering highly complex technical information into terms and concepts that will help to reduce asset loss, create products and services that will meet the bank&#8217;s goals, customer&#8217;s demand and deliver a high commercial value in the marketplace.<\/p>\n","protected":false},"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","candidate_category":[48],"candidate_location":[],"candidate_tag":[],"class_list":["post-6226","candidate","type-candidate","status-publish","hentry","candidate_category-customer-service"],"aioseo_notices":[],"metas":{"_candidate_attached_user":"","_candidate_founded_date":"1993-06-21","_candidate_featured":"","_candidate_urgent":"","_candidate_expiry_date":"","_candidate_phone":"07030163430","_candidate_email":"mails2chidimma@gmail.com","_candidate_gender":"Female","_candidate_age":"30-35","_candidate_salary":"\u20a6200000 \/ month","_candidate_salary_type":"monthly","_candidate_qualification":"Bachelor Degree","_candidate_experience_time":"4 Year","_candidate_category":{"48":"Customer Service"},"_candidate_languages":["English"],"_candidate_job_title":"","_candidate_tag":[],"_candidate_show_profile":"show","_candidate_profile_url":"","_candidate_socials":[{"network":"facebook"}],"_candidate_address":"Interlocking Road Irebe obiakpo LGA Rivers state","_candidate_location":[],"_candidate_map_location":{"address":"","latitude":"","longitude":""},"_candidate_cv_attachment":{"6234":"https:\/\/bdgmatrix.com\/jobportal\/wp-content\/uploads\/wp-job-board-pro-uploads\/_candidate_cv_attachment\/2025\/01\/DIM-CHIDIMMA-MARYJOE-CV-L.pdf","6235":"https:\/\/bdgmatrix.com\/jobportal\/wp-content\/uploads\/wp-job-board-pro-uploads\/_candidate_cv_attachment\/2025\/01\/DIM-CHIDIMMA-MARYJOE-CV-P.pdf"},"_candidate_portfolio_photos":"","_candidate_video_url":"","_candidate_education":"","_candidate_experience":[{"title":"Customer service Executive","start_date":"21\/02\/2021","end_date":"2024","company":"Heritage bank","description":"Ensured that the bank\u2019s policies are strictly adhered to in the course of rendering services to customers.\r\nAttended to all customers\u2019 inquiries and requests within the SLA.\r\nPiping and opening of accounts (new and reactivated) for new customer.\r\nTimely reviewed and filed customer\u2019s Account Opening Files, reactivated accounts, closed accounts, cheque booklets and ATM cards requisition files, to ensure that risks are minimized, curbed and proper documentation and archiving were done.\r\nRoutine count of uncollected ATM cards, Cheque booklets and retracted cards. \r\nTrained, advised and gave decision support service to the Business, security and relationship teams in line with AML\/CFT standards.\r\nRendition of daily, weekly, monthly reports and other reports to the DH Business Service Division as well as followed up to ensure that all noted exceptions were duly and promptly resolved.\r\nFirst level investigation of Customer Complaints and other process failure.\r\nIntegrate efforts towards recovery of services and introduction of bank\u2019s products to customers.\r\nAnd any other task assigned to me by management.\r\n"},{"title":"Loan officer","start_date":"2019","end_date":"2020","company":"Union bank","description":"Marketed loan sales products to customers.\r\nRecorded increased sales in products.\r\nExecuted documentation regarding purchases and credits.\r\nRendition of reports to team leads.\r\nAnd any other task assigned to me by \r\nmanagement."}],"_candidate_skill":[{"title":"Communication skill","percentage":"100"},{"title":"Researching skill","percentage":"100"},{"title":"Customer service skill","percentage":"100"},{"title":"Leadership skill","percentage":"100"}]},"_links":{"self":[{"href":"https:\/\/bdgmatrix.com\/jobportal\/wp-json\/wp\/v2\/candidate\/6226","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bdgmatrix.com\/jobportal\/wp-json\/wp\/v2\/candidate"}],"about":[{"href":"https:\/\/bdgmatrix.com\/jobportal\/wp-json\/wp\/v2\/types\/candidate"}],"replies":[{"embeddable":true,"href":"https:\/\/bdgmatrix.com\/jobportal\/wp-json\/wp\/v2\/comments?post=6226"}],"wp:attachment":[{"href":"https:\/\/bdgmatrix.com\/jobportal\/wp-json\/wp\/v2\/media?parent=6226"}],"wp:term":[{"taxonomy":"candidate_category","embeddable":true,"href":"https:\/\/bdgmatrix.com\/jobportal\/wp-json\/wp\/v2\/candidate_category?post=6226"},{"taxonomy":"candidate_location","embeddable":true,"href":"https:\/\/bdgmatrix.com\/jobportal\/wp-json\/wp\/v2\/candidate_location?post=6226"},{"taxonomy":"candidate_tag","embeddable":true,"href":"https:\/\/bdgmatrix.com\/jobportal\/wp-json\/wp\/v2\/candidate_tag?post=6226"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}