{"id":6048,"date":"2025-01-08T08:23:43","date_gmt":"2025-01-08T08:23:43","guid":{"rendered":"https:\/\/bdgmatrix.com\/jobportal\/candidate\/osagievictory25\/"},"modified":"2025-01-08T13:36:02","modified_gmt":"2025-01-08T13:36:02","slug":"osagievictory25","status":"publish","type":"candidate","link":"https:\/\/bdgmatrix.com\/jobportal\/candidate\/osagievictory25\/","title":{"rendered":"osagievictory25"},"content":{"rendered":"","protected":false},"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","candidate_category":[],"candidate_location":[],"candidate_tag":[],"class_list":["post-6048","candidate","type-candidate","status-publish","hentry"],"aioseo_notices":[],"metas":{"_candidate_attached_user":"","_candidate_founded_date":"","_candidate_featured":"","_candidate_urgent":"","_candidate_expiry_date":"","_candidate_phone":"","_candidate_email":"Osagievictory25@gmail.com","_candidate_gender":"","_candidate_age":"","_candidate_salary":"","_candidate_salary_type":"","_candidate_qualification":"","_candidate_experience_time":"","_candidate_category":[],"_candidate_languages":"","_candidate_job_title":"","_candidate_tag":[],"_candidate_show_profile":"show","_candidate_profile_url":"","_candidate_socials":"","_candidate_address":"","_candidate_location":[],"_candidate_map_location":{"address":"","latitude":"","longitude":""},"_candidate_cv_attachment":{"6088":"https:\/\/bdgmatrix.com\/jobportal\/wp-content\/uploads\/wp-job-board-pro-uploads\/_candidate_cv_attachment\/2025\/01\/Customer_Service1.pdf"},"_candidate_portfolio_photos":"","_candidate_video_url":"","_candidate_education":[{"title":"Bachelors degree","academy":"Ambrose Alli University (AAU), Ekpoma, Nigeria","year":"2015 \u2013 2021","description":"Acquired in-depth knowledge of microbiological principles, laboratory techniques, and research\r\nmethodologies.\r\nCompleted coursework in areas such as bacteriology, virology, immunology, and environmental\r\nmicrobiology.\r\nConducted research projects and laboratory experiments, focusing on microbial behavior, culture\r\ntechniques, and analysis.\r\nDeveloped strong analytical, problem-solving, and critical-thinking skills through academic and\r\npractical experiences."}],"_candidate_experience":[{"title":"Customer service representative","start_date":"February 2023","end_date":"2024","company":"Ezek optimum","description":"Provide exceptional customer service by addressing inquiries,\r\nresolving complaints, and processing orders both in-person and over\r\nthe phone.\r\nUtilize CRM software to track customer interactions, manage orders,\r\nand ensure prompt follow-ups, improving customer satisfaction and\r\nretention rates.\r\nAssist in inventory management by monitoring stock levels,\r\nprocessing product returns, and coordinating with the sales team for\r\ntimely deliveries.\r\nDevelop product knowledge to advice customers on available\r\nproducts, promotions, and seasonal offerings, resulting in increased\r\nsales and repeat business.\r\nHandle cash transactions, process payments, and ensure accurate\r\nrecord-keeping of sales.\r\nCollaborate with team members to maintain a clean and organized\r\nstore environment while ensuring compliance with health and safety\r\nregulations.\r\n Contribute to customer feedback loops, offering suggestions for\r\nproduct improvements and customer service enhancements based on\r\ndirect customer interactions."}],"_candidate_skill":[{"title":"Excellent communication (written and verbal","percentage":"95"},{"title":"Time management","percentage":"95"},{"title":"Exceptional customer service and relationship-building","percentage":"95"}]},"_links":{"self":[{"href":"https:\/\/bdgmatrix.com\/jobportal\/wp-json\/wp\/v2\/candidate\/6048","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bdgmatrix.com\/jobportal\/wp-json\/wp\/v2\/candidate"}],"about":[{"href":"https:\/\/bdgmatrix.com\/jobportal\/wp-json\/wp\/v2\/types\/candidate"}],"replies":[{"embeddable":true,"href":"https:\/\/bdgmatrix.com\/jobportal\/wp-json\/wp\/v2\/comments?post=6048"}],"wp:attachment":[{"href":"https:\/\/bdgmatrix.com\/jobportal\/wp-json\/wp\/v2\/media?parent=6048"}],"wp:term":[{"taxonomy":"candidate_category","embeddable":true,"href":"https:\/\/bdgmatrix.com\/jobportal\/wp-json\/wp\/v2\/candidate_category?post=6048"},{"taxonomy":"candidate_location","embeddable":true,"href":"https:\/\/bdgmatrix.com\/jobportal\/wp-json\/wp\/v2\/candidate_location?post=6048"},{"taxonomy":"candidate_tag","embeddable":true,"href":"https:\/\/bdgmatrix.com\/jobportal\/wp-json\/wp\/v2\/candidate_tag?post=6048"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}