My name is Cecilia Chidiebere Oforkansi. I am a graduate of Industrial Chemistry from Federal University Oye-ekiti, Ekiti state. <\/p>\n
I possess 2 years professional experience with good leadership and communication skills as well as the ability to identify and assess customers needs to achieve satisfaction. I\u2019m passionate about providing excellent service delivery and I also thrive on building meaningful relationships and ensuring clients achieve their goals. <\/p>\n
I\u2019m eager to bring my expertise to your team and contribute to delivering exceptional value to your clients in delivering executive performances as well.<\/p>\n","protected":false},"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","candidate_category":[48],"candidate_location":[],"candidate_tag":[160],"class_list":["post-6019","candidate","type-candidate","status-publish","hentry","candidate_category-customer-service","candidate_tag-female"],"aioseo_notices":[],"metas":{"_candidate_attached_user":"","_candidate_founded_date":"1999-06-26","_candidate_featured":"","_candidate_urgent":"","_candidate_expiry_date":"","_candidate_phone":"08108597827","_candidate_email":"oforkansicecilia@gmail.com","_candidate_gender":"Female","_candidate_age":"20-25","_candidate_salary":"\u20a6400000 \/ month","_candidate_salary_type":"monthly","_candidate_qualification":"Bachelor Degree","_candidate_experience_time":"2 Year","_candidate_category":{"48":"Customer Service"},"_candidate_languages":"","_candidate_job_title":"Front Desk Officer","_candidate_tag":{"160":"female"},"_candidate_show_profile":"show","_candidate_profile_url":"","_candidate_socials":[{"network":"facebook"}],"_candidate_address":"Ogba,Lagos","_candidate_location":[],"_candidate_map_location":{"address":"Lagos","latitude":"","longitude":""},"_candidate_cv_attachment":{"6020":"https:\/\/bdgmatrix.com\/jobportal\/wp-content\/uploads\/wp-job-board-pro-uploads\/_candidate_cv_attachment\/2025\/01\/Cecilia-Oforkansi.pdf"},"_candidate_portfolio_photos":{"6021":"https:\/\/bdgmatrix.com\/jobportal\/wp-content\/uploads\/wp-job-board-pro-uploads\/_candidate_portfolio_photos\/2025\/01\/IMG_7290.jpeg","6022":"https:\/\/bdgmatrix.com\/jobportal\/wp-content\/uploads\/wp-job-board-pro-uploads\/_candidate_portfolio_photos\/2025\/01\/IMG_6004.jpeg"},"_candidate_video_url":"","_candidate_education":[{"title":"Bachelor\u2019s degree","academy":"Federal University Oye-ekiti,Ekiti state","year":"2015-2020","description":"Industrial Chemistry discipline"}],"_candidate_experience":[{"title":"Contact Center Agent","start_date":"February 2023","end_date":"Till date","company":"Keystone Bank","description":"Basically attend to customer\u2019s inquiries, requests and complaints as regards the bank\u2019s products and services and using CRM tools to handle customer interaction and providing seamless service experience."},{"title":"Customer service representative","start_date":"October 2021","end_date":"January 2023","company":"ISON Xperiences","description":"Handling high volume of calls while maintaining high level of customer interaction. Assisting with billing inquiries, service activations and complaints escalation."}],"_candidate_skill":[{"title":"Excellent Communication skill","percentage":"90"},{"title":"Problem solving skill","percentage":"95"},{"title":"Tenacity","percentage":"90"},{"title":"Empathetic skill","percentage":"95"},{"title":"High Adaptation skill to new technologies","percentage":"90"},{"title":"Teamwork","percentage":"95"}]},"_links":{"self":[{"href":"https:\/\/bdgmatrix.com\/jobportal\/wp-json\/wp\/v2\/candidate\/6019","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bdgmatrix.com\/jobportal\/wp-json\/wp\/v2\/candidate"}],"about":[{"href":"https:\/\/bdgmatrix.com\/jobportal\/wp-json\/wp\/v2\/types\/candidate"}],"replies":[{"embeddable":true,"href":"https:\/\/bdgmatrix.com\/jobportal\/wp-json\/wp\/v2\/comments?post=6019"}],"wp:attachment":[{"href":"https:\/\/bdgmatrix.com\/jobportal\/wp-json\/wp\/v2\/media?parent=6019"}],"wp:term":[{"taxonomy":"candidate_category","embeddable":true,"href":"https:\/\/bdgmatrix.com\/jobportal\/wp-json\/wp\/v2\/candidate_category?post=6019"},{"taxonomy":"candidate_location","embeddable":true,"href":"https:\/\/bdgmatrix.com\/jobportal\/wp-json\/wp\/v2\/candidate_location?post=6019"},{"taxonomy":"candidate_tag","embeddable":true,"href":"https:\/\/bdgmatrix.com\/jobportal\/wp-json\/wp\/v2\/candidate_tag?post=6019"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}