Victoria Dominic
About Candidate
With a proven track record in customer relationship and excellent hospitality service, coupled with a degree in communication, I’m primed to excel in management. My fervent drive for success and diverse expertises makes me a valuable asset in navigating complexities and driving projects towards triumph. I possess robust communication skills, strategic thinking, and impeccable organizational abilities necessary for effective management.
Education
Mass Communication
Experiences
• Welcoming guests and handle bookings. • Completing administrative tasks such as filing and photocopying. • Responding to request for help and information. • Prepare room bills and ensure prompt Payment.
• Greet, welcome, and check in new guests. • Inform guests of policies during the check-in process. • Answer calls and direct calls to appropriate parties. •Relay information to guests, such as hotel rates, services, hours. • Make reservations, confirm reservations, and cancel reservations if needed.
• Assigns tasks, monitor progress and handles issues. • Overseeing the alloca�on and management of office supply budget. • Crea�ng and managing shi� schedule for staff members. Providing guidance and ongoing support to the overall staff members of the hotel.
Skills
Excellent communication and interpersonal skill
Proficiency in Microsoft Suits
Time management and prioritization
Problem solving and critical thinking skil
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