ruthalagbe
About Candidate
Dynamic and customer-focused professional with extensive experience in administrative support, customer service, and operational efficiency. Proven ability to manage front desk operations, coordinate cross-functional teams, and deliver exceptional client experiences. Adept at using advanced software tools for data management, reporting, and organizational tasks. Highly skilled in multitasking, communication, and problem-solving, with a keen eye for detail and a commitment to excellence.
Education
University of ilorin
Nasarawa State University, Keffi
Experiences
• Managed correspondence and communication for refugee students across Lagos state’s primary and secondary schools. • Maintained comprehensive client records, adhering to strict confidentiality and compliance standards. • Collaborated with government and non-governmental organizations to ensure educational support for refugees. • Compiled detailed reports on student monitoring and program outcomes.
• Supervised daily front desk operations, ensuring exceptional customer service and efficient task execution. • Trained staff on customer interaction, safety protocols, and product knowledge. • Resolved customer inquiries and complaints promptly, maintaining high client satisfaction. • Prepared detailed operational and financial reports for senior management.
• Managed office supplies, coordinated correspondence, and prepared monthly activity reports.
• Addressed client inquiries with empathy and professionalism. • Delivered health education and behavioral change counseling. Coordinated team activities to meet
Skills
• Customer Service Excellence
• Administrative Support
• Data Management & Reporting
• Effective Communication & Teamwork • Problem-Solving & Critical Thinking • Time Management & Multitasking
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