Lydia Michael

● Maintain a clean, organized, and professional front desk area at all times. ● Keep accurate records of office stock and expenses. ● Ensure office supplies are adequately stocked and requisitions are made when necessary. ● Address visitor inquiries courteously and direct them to the appropriate personnel or department. ● Answer and manage incoming calls, providing information or routing them to relevant individuals. ● Respond to telephone inquiries and ensure timely follow-up when necessary. ● Attending to customers' payments e.g Cash, POS, and transfer payments ● issuance of receipts to customers ● Taking and keeping of stock inventories daily ● Sending daily financial reports of the station to the head office. ● keeping of the station's financial Records ● Depositing of daily Cash to the bank ● Supervising and making sure that the station's environment is clean at all times. ● Sending of bulk messages to our customers.

● Welcome and greet visitors, clients, and customers professionally to create a positive first impression. ● Address visitor inquiries courteously and direct them to the appropriate personnel or department. ● Answer and manage incoming calls, providing information or routing them to relevant individuals. ● Respond to telephone inquiries and ensure timely follow-up when necessary. ● Maintain a clean, organized, and professional front desk area at all times. ● Monitor and coordinate the tidiness of the reception. ● Receive, sort, and distribute incoming mail and packages promptly. ● Prepare outgoing mail, coordinate courier services, and ensure timely delivery. ● Take up other duties as assigned (reservations e.t.c)

● Greeting and welcoming guests. ● Attending and taking guests order(s). ● Serving of guests. ● Clearing of the table. ● Ensuring that guests are comfortable during their visit to the restaurant. ● Presentation of guests’ bill ● Collecting payment from guests. ● Clearing and setting up of the table. ● Ensuring that the restaurant and meeting rooms are clean and well set up at all times. ● Report any damages or leakages to the appropriate department.

● Arrange travel, including booking flights, accommodations, and other logistics. ● Prepare travel vouchers and ensure compliance with company procedures. ● Reminding the manager/executive of important tasks and deadlines ● Acting as a first point of contact, dealing with correspondence and phone calls ● Managing diaries and organizing meetings and appointments/ ● Update office calendars and schedule meetings. ● Ensure meeting rooms are set up appropriately ahead of scheduled meetings. ● Keep accurate records of office stock and expenses. ● Ensure office supplies are adequately stocked and requisitions are made when necessary. ● Typing, compiling and preparing reports, presentations and correspondence