Lydia Michael

● Maintain a clean, organized, and professional front desk area at all times.
● Keep accurate records of office stock and expenses.
● Ensure office supplies are adequately stocked and requisitions are made when necessary.
● Address visitor inquiries courteously and direct them to the appropriate personnel or
department.
● Answer and manage incoming calls, providing information or routing them to relevant
individuals.
● Respond to telephone inquiries and ensure timely follow-up when necessary.
● Attending to customers' payments e.g Cash, POS, and transfer payments
● issuance of receipts to customers
● Taking and keeping of stock inventories daily
● Sending daily financial reports of the station to the head office.
● keeping of the station's financial Records
● Depositing of daily Cash to the bank
● Supervising and making sure that the station's environment is clean at all times.
● Sending of bulk messages to our customers.

● Welcome and greet visitors, clients, and customers professionally to create a positive first impression.
● Address visitor inquiries courteously and direct them to the appropriate personnel or department.
● Answer and manage incoming calls, providing information or routing them to relevant individuals.
● Respond to telephone inquiries and ensure timely follow-up when necessary.
● Maintain a clean, organized, and professional front desk area at all times.
● Monitor and coordinate the tidiness of the reception.
● Receive, sort, and distribute incoming mail and packages promptly.
● Prepare outgoing mail, coordinate courier services, and ensure timely delivery.
● Take up other duties as assigned (reservations e.t.c)

● Greeting and welcoming guests.
● Attending and taking guests order(s).
● Serving of guests.
● Clearing of the table.
● Ensuring that guests are comfortable during their visit to the restaurant.
● Presentation of guests’ bill
● Collecting payment from guests.
● Clearing and setting up of the table.
● Ensuring that the restaurant and meeting rooms are clean and well set up at all times.
● Report any damages or leakages to the appropriate department.

● Arrange travel, including booking flights, accommodations, and other logistics.
● Prepare travel vouchers and ensure compliance with company procedures.
● Reminding the manager/executive of important tasks and deadlines
● Acting as a first point of contact, dealing with correspondence and phone calls
● Managing diaries and organizing meetings and appointments/
● Update office calendars and schedule meetings.
● Ensure meeting rooms are set up appropriately ahead of scheduled meetings.
● Keep accurate records of office stock and expenses.
● Ensure office supplies are adequately stocked and requisitions are made when necessary.
● Typing, compiling and preparing reports, presentations and correspondence