Customer service

Deborah Oyekunle

8, akanji odutolu, lagos

About Candidate

I am an experienced client-
facing professional with a
passion for delivering
exceptional service. Skilled in
building positive relationships,
resolving issues, and ensuring
customer satisfaction. I seek to
join a high-flying organization
with the potential for self-
actualization, career growth,
job satisfaction, and
professionalism. Bringing my
strong communication and
problem-solving skills to
contribute significantly to the
success of my work place.

Education

P
Political science and international relations 2016-2021
Osun state university

Experiences

C
Client Facing Officer January 2023
Zenith bank

Providing insight to customers on the bank’s products and services. • Disbursement of petty cash and transfer of funds. • Processing of online transactions • Maintaining and balancing cash drawers and reconciling discrepancies. • Generating reports to management using bank software • Processing of FX transactions

A
Administrative Assistant June 2021 - July 2022
Ministry of youth and sports

• Typing and proofreading of documents • Daily stock taking of items • Procuring of items • Assisting in other administrative activities

Skills

● Problem Solving and Innovation ● Communication ● Proficient use of Microsoft Office (Word, Excel, PowerPoint) ● Business Networking ● Expert level critical thinking ● Time Management skills ● Interpersonal skills for working with clients and co-employee ● Tech savvy ● Content Writing
89%

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