osagievictory25
About Candidate
Education
Acquired in-depth knowledge of microbiological principles, laboratory techniques, and research methodologies. Completed coursework in areas such as bacteriology, virology, immunology, and environmental microbiology. Conducted research projects and laboratory experiments, focusing on microbial behavior, culture techniques, and analysis. Developed strong analytical, problem-solving, and critical-thinking skills through academic and practical experiences.
Experiences
Provide exceptional customer service by addressing inquiries, resolving complaints, and processing orders both in-person and over the phone. Utilize CRM software to track customer interactions, manage orders, and ensure prompt follow-ups, improving customer satisfaction and retention rates. Assist in inventory management by monitoring stock levels, processing product returns, and coordinating with the sales team for timely deliveries. Develop product knowledge to advice customers on available products, promotions, and seasonal offerings, resulting in increased sales and repeat business. Handle cash transactions, process payments, and ensure accurate record-keeping of sales. Collaborate with team members to maintain a clean and organized store environment while ensuring compliance with health and safety regulations. Contribute to customer feedback loops, offering suggestions for product improvements and customer service enhancements based on direct customer interactions.
