oniayokunumi2504
About Candidate
Education
B
Bachelor of Arts
2016-2020
University of Ibadan
D
Diploma in Human Resources and Administration
2022-2023
Chartered Institute of Personnel Management (CIPM)
Experiences
C
Client Adviser/Customer Service Representative
August 2023 - Present
AB Microfinance Bank
1. Provided customer service to customers with great customer service skills and handled inquires and complaints in a professional manner. 2. Carried out account opening and closing duties. 3. Channeled all complaints and inquires to the right quarters to the appropriate quarters to ensure swift resolution. 4. Assisted in ensuring peace and orderliness among customers in the banking hall. 5. Relieved the front desk officer when on leave or out of the banking hall.
Skills
Detail oriented
Ability to manage a team
Attention to details
Administrative Support Skill
Customer Service Skill
Team Player
Team Lead
Security Consciousness and Control
Stock and Inventory taking
Logistics Arrangement
