Hostess

Mercy

Ajah, Lagos State

About Candidate

Education

O
Ordinary National Diploma(OND) 2020-2022
Auchi Polytechnic, Auchi, Edo state.

Experiences

C
Customer service representative 2022 - 2023
Blueridge Microfinance bank

As a customer service representative in a loan company I assists clients with inquiries about loan products, applications, and repayment options. Further more, am responsible for answering phone calls, addressing customer concerns, processing loan applications, and providing guidance on loan terms and conditions, ensuring customer satisfaction by resolving issues promptly, explaining financial information clearly, and maintaining accurate records, all while adhering to company policies and regulatory standards.

H
Hostess 2023 - 2024
Filmhouse cinema

A s a cinema hostess am responsible for welcoming and assisting guests at the theater, including checking tickets, guiding patrons to their seats, answering questions, and providing information about showtimes or promotions. Also I ensure a pleasant experience for moviegoers by maintaining a friendly and professional demeanor, while also helping with crowd control and ensuring safety protocols are followed.

Skills

Problem solving
80%
Customer service
100%
Attention to details
95%
Time management
90%
Team work
95%

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