Okulaja Adesewa

Served as the company’s first contact with customers and potential customers. Always provide good quality customer service. Handling crisis,troubleshooting,supervising and providing good customer service. Enthusiastic and result driven individual ready to increase customer satisfaction and retention.

Handled customer’s complaints,interacted well with them and provided appropriate solutions and alternatives,follow up to ensure resolution. Process customers accounts and file documents. Follow communication procedures,guidelines and policies. Take the extra mile to engage customers just to make sure they are well satisfied.