Sarah paulina okoh

200000 / month

About Candidate

Education

B
Bsc. Biochemistry 2021
Federal university of Lafia

Experiences

C
Customer Relation Officer December, 2023 - Present
Travel Ease Consults Ltd

As a Customer Relations Officer, I serve as the primary point of contact for customers, ensuring exceptional service delivery and addressing inquiries or concerns promptly. My role involves managing client communications, building strong relationships, resolving issues efficiently, and providing support to enhance customer satisfaction. I also collaborate with internal teams to improve service processes, ensuring a seamless customer experience.

A
Administrative Assistant April 2023 - November, 2023
Ujax Engineering

As an Administrative Assistant, I provide vital support to ensure smooth office operations and organizational efficiency. My responsibilities include managing schedules, coordinating meetings, maintaining records, and handling correspondence. I excel at multitasking, ensuring that administrative tasks are completed accurately and on time while maintaining a professional and organized workspace. Additionally, I assist with data entry, report preparation, and support team collaboration to achieve organizational goals.

S
Sales Manager November, 2021 - March,2022
A.A Ifeanyichukwu Enterprise Limited

As a Sales Manager, I oversee and drive sales operations to achieve business objectives and revenue targets. My role includes developing and implementing effective sales strategies, managing a team to optimize performance, and building strong relationships with clients to ensure satisfaction and retention. I analyze market trends, track sales metrics, and provide actionable insights to enhance productivity. Additionally, I collaborate with cross-functional teams to align sales goals with overall business strategy while fostering a results-driven and customer-focused culture.

S
Sales Representative November, 2018 - February, 2019
Monfrank Supermarket

As a Sales Representative in a supermarket, I am responsible for providing excellent customer service, assisting shoppers with product selections, and ensuring a positive shopping experience. I maintain product displays, ensure shelves are stocked and organized, and handle product inquiries efficiently. I also process transactions, manage cash registers, and work closely with the store team to meet sales targets. My role involves actively promoting special offers and new products, ensuring customer satisfaction, and contributing to the store's overall success.

Skills

organizational skill
97%
communication
98%
Time management
90%
Custmer service
98%
Microsoft office proficiency
97%
phone etiquette
90%
Travel logistics coordination
95%
calendar management
95%
Email management
95%
adaptability
90%
team collaboration
98%
problem solving
90%
attention to details
96%
office equipment management
96%

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