Front Desk Officer/Customer Service Representative

Mariam Eniola Nola

About Candidate

Education

M
Miss 2020
Bsc.Business Administration

I studied at kwara State University

Experiences

C
Customer Service Representative 2022 - 2024
Wakanow.com

Provide comprehensive assistance to customers in booking flights, ensuring personalized and
efficient service delivery.
• Advise and guide customers on various flight options, considering preferences, budget, and travel
schedules to meet individual needs.
• Support clients throughout the reservation process, managing bookings, handling cancellations or
amendments, and ensuring accurate itinerary planning.
• Maintain updated knowledge of industry trends, flight schedules, and travel regulations, providing
informed guidance and recommendations to clients.

Skills

Empathy
95%
Attention to details
99%
Friendly
70%
Good Team work
90%
Multi tasking
80%
Fast working
80%
Hard working
80%