ngozi.omaka

Greet and assist over 50 customers daily, ensuring a welcoming and professional experience for all visitors. • Maintain and organize the front desk area, ensuring cleanliness and adherence to company standards.

Delivered excellent customer service by assisting walk-in clients and resolving inquiries with a 95% satisfaction rate. • Conducted regular inventory audits, reducing out-of-stock issues and improving stock accuracy by 18%.

Developed and maintained a professional reception area while facilitating seamless access for clients and staff. • Organized and distributed incoming/outgoing correspondence, enhancing operational flow.