Customer Service

irocynthia529

Ajeromi-Ifelodun,Lagos Nigeria

About Candidate

• I have excellent business communication skill, with a good command of written and spoken English, to establish and retain business relationships.
• I am very analytical and creative in developing outside-the-box solutions.
• I find smart, innovative and elegant solutions to complex and multi-disciplinary problems.
• I am extremely agile and thrive in ambiguous environments, because of my entrepreneurial background.
• I have exceptional ability to manage multiple projects with rapt attention to detail without compromising quality and deliverables.
• I roll up my sleeves and get work done. I deliver on my key performance indicators (KPI’s).

Education

H
HND Business Administration 2019
Federal Polytechnic Nekede

SECOND CLASS (upper credit)

O
OND Business Administration 2016
Federal Polytechnic Nekede

SECOND CLASS (upper credit)

Experiences

F
Front Desk Officer 2023 - in progress
Canada Choice Immigration Inc.

Handling inquiries: Responding to customer inquiries and providing information about the organization's products or services

C
Case Processing Associate 2022 - Till date
Canada Choice Immigration Inc.

Assist in processing clients’ applications including: Tourist Visas, School Admissions, Study Visas, Permanent Residence, etc.; review them thoroughly to ensure there are no mistakes, follow up with clients to obtain application information and documents; prepare and draft submission letters; get the files ready for submission

Skills

Certified Customer Relationship Manager
98%
Certified Human Resource Manager
98%
excellent business communication skill
96%
Interpersonal Skills
98%
Proficient in the use of microsoft
98%

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