edidiongblecyn

Provide a warm and professional greeting to visitors, ensuring they feel welcome and valued.
• Maintain a clean, organized, and professional reception space that reflects the company’s standards.
• Handle incoming calls, route them to the appropriate personnel, and respond to
general inquiries via phone or email professionally.
• Coordinate schedules, book appointments, and ensure calendar management for
executives.

Delivered excellent customer service via phone, chat, and email, and addressed complex inquiries
promptly.
• Assisted clients /guests with information about the organization and guided them to the
appropriate department or individual.
• Supported administrative tasks such as assisting with data entry, document preparation, and other
clerical duties as required to support the office staff.
• Managed customers’ data and accurately documented interactions, collaborated with team members to
improve customer service processes.