Chidinma Odion Davies

Greeted and assisted clients and visitors, ensuring a positive first impression. Handled a high volume of calls and emails, efficiently directing inquiries to appropriate department Organized schedules and maintained accurate calendar activities for management. Coordinated travel arrangements and logistics for staff and executives.

Provided first-line support for customer inquiries and complaints, resolving them promptly. Built rapport with clients, ensuring excellent service delivery and customer satisfaction. Documented and maintained up-to-date customer interaction records in the company database. Collaborated across teams to deliver seamless customer experiences.

Managed correspondence, filing systems, and general office operations. Supported the coordination of meetings, team events, and office schedules. Prepared professional reports and presentations for senior management. Monitored and replenished office supplies to maintain efficiency.