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About Candidate

Education

C
Crawford University (BSC) 2021-2023
BSC IN BANKING AND FINANCE

To obtain a challenging position in a reputable and result-oriented institution, with opportunities for challenges and career advancement while gaining knowledge of new management skills and technical expertise

F
Federal Polytechnic Ilaro. HND 2015-2017
BSC IN BANKING AND FINANCE

Federal Polytechnic Ilaro. HND
BSC IN BANKING AND FINANCE

Experiences

U
UBA GROUP, Customer Service Officer 2019 - TILL DATE
UBA GROUP

Going extra miles to satisfy our customer.
- Work effectively both with management and support staff to establish long term client relationships
- Providing customers with the most suitable account for their needs.
- Develop a portfolio of retail clients with a strong emphasis on a high quality portfolio and effective risk management
- Create and support client retention strategies for existing and new customers
- Passionately driving the reactivation of inactive and dormant accounts
- Develop and implement account plans that build a positive long-term relationship with clients while marketing the Bank’s value offerings and ensuring that the account plan align with client needs and interests
-Ensuring customer satisfaction at all times
- Perform other tasks as assigned by the Branch Manager And Operational Manager
-ATM Management
● Ensuring ATM uptime up-time 97%
● Growing cash count across all terminals under my purview

M
MULTICHOICE CUSTOMER REPRESENTATIVE (OUTCESS) 2018 - 2019
MULTICHOICE CUSTOMER REPRESENTATIVE (OUTCESS)

Skills

● Supervisory/leadership skills ● Banking ● Staff Relationship ● Marketing ● Staff Management ● Software Expert, Autocad, Msw, Corel and Excel. ● Activist ● Humanitarian
96%
● Relationship management ● Customer service ● Computer literate ● Strong analytical mind and ability to multi-task ● Self-motivated and target oriented ● Good interpersonal relationship
110%