favourr.210

Reaching out to potential gift card traders, and creating awareness for the company. Assisting existing and potential traders with any inquiries regarding gift cards trades, account management, and the present rates for each cards to trade. Being open to customers complaints, and look for the best ways to resolve, and ensure customers satisfaction at all times. Taking customers through the trading processes for each card to be traded, and the best ways they can navigate the company’s gift card trading app. In every interaction, ensuring that trust, and a solid relationship is built with each existing customer, or a potential trader.

Sending all reports on day to day activities to the Managing Director. Ensuring that I keep myself abreast on official happenings in other departments Managed up to date calendar schedules for meetings, events, and engagements. Answering of phone calls, and relaying the messages to the appropriate parties concerned. Replying to emails, and giving appropriate replies when needed. Ensuring that the boardroom or meeting space is neat, and well arranged to make guests comfortable Writing reports on the outcome of any meetings. Following up with clients to ensure they are satisfied with the services rendered. Ensuring that the office space of my superior is neat, and well organized at all times. Coordinating junior staffs assigned to me, to ensure that their duties are carried out when and where necessary. Ensuring that official data is appropriately entered, maintained, kept safe, and confidential. Taking up to date records of inventories in my care.

Scheduling of Radio adverts Following up on the adverts to be played Ensuring that there is accurate compliance for each advert aired at the end of each advert campaign Submitting the Certificate of Broadcast and Media Purchase Order on or before the scheduled time Driving in 20% profit for the successful completion of each advert campaign Following up on clients to ensure they are satisfied with the services rendered Receiving calls, letters, and emails related to advert scheduling on behalf of the company Performing other administrative roles when and where required by the Top Executives.

Picking up internal and external calls and relaying any request by the caller to the recipient when and where necessary Receiving and acknowledging external letters. And giving them to their respective recipients Taking stock of the inventories in the store, and ensuring the firm’s Accountant is informed when an item is running low in supply Ensuring that each visitor to the radio station is warmly attended to.

Assisted the Research Associate in Administrative support. Collected and organized data for reports and meetings. Supervised experiments in two green houses. Organized and maintained the store and kept an updated inventory. Assisted with scientific data collection, input and analysis.

Provided comfort to clients and visitors via a warm welcome. Directed clients to appropriate Departments for a prompt resolution of their concerns. Provided secretarial support to the Head of Admin. Handled incoming calls and relay all correspondences.