princesslinda4real

About Candidate

Education

B
BACHELOR'S DEGREE 2016 TILL DATE
NATIONAL OPEN UNIVERSITY (NOUN)

MASS COMMUNITICATION

Experiences

R
RECEPTIONIST 2011 - 2014
HALLIBURTON ENERGY SERVICES NIG LIMITED

Meeting and greeting clients. Booking meetings. Arranging couriers. Keeping the reception area tidy. Answering and forwarding phone calls. Screening phone calls. Sorting and distributing post.

F
FRONT DESK/ADMINISTRATIVE ASSISTANT 2015 - APRIL - 2019 -JUNE
ELVIRA SALLARA'S AND ASSOCIATES

• Greeted and welcomed clients and visitors, ensuring a professional and hospitable environment. • Answered, screened, and directed incoming calls, providing information and managing inquiries with discretion and professionalism. • Managed the scheduling of appointments and meetings for attorneys, maintaining and updating the firm’s appointment calendar. • Coordinated mail distribution, received deliveries, and handled courier services efficiently. • Maintained office security by following procedures for monitoring the logbook and issuing visitor badges. • Assisted with clerical duties including filing, photocopying, collating, and typing legal documents, ensuring accuracy and confidentiality. • Supported the legal team with administrative tasks such as document preparation, data entry, and maintaining office supplies. • Handled client correspondence and communication, ensuring timely and professional responses. • Maintained a tidy and organized reception area and conference rooms, contributing to a professional work environment. • Assisted in the preparation and coordination of firm events and meetings, ensuring smooth execution.

R
RECEPTIONIST/ADMINISTRATIVE ASSISTANT 2021-JANUARY - 2021-DECEMEBER
O.A.ALO LEGAL PRACTICE

• Greeted, welcomed, directed, and announced visitors, ensuring a positive first impression and smooth visitor experience. • Answered, screened, and forwarded incoming phone calls, providing basic information as needed and ensuring effective communication. • Managed daily mail, deliveries, and couriers, ensuring timely and accurate distribution. • Maintained security by following established procedures, including monitoring the logbook and issuing visitor badges to control access. • Updated appointment calendars and scheduled meetings and appointments, ensuring efficient time management and coordination. • Performed various clerical duties such as filing, photocopying, collating, and typing to support office operations and maintain organization.

C
CUSTOMER SERVICE AGNET 2024 - JUNE - TILL DATE
FIBERONE BROADBAND LIMITED

• Handling inbound and outbound calls, ensuring prompt and courteous responses to customer inquiries. • Managing monthly renewal communications, including sending emails and making follow-up calls to encourage policy renewals and new product purchases. • Sending new month messages and birthday greetings to enhang treece customer engagement and satisfaction. • Booking policies efficiently, ensuring accuracy and adherence to company procedures. • Assist walk-in guests by providing detailed knowledge of the company’s products and services, fostering a welcoming and informative environment. • Engaging in cross-selling and upselling activities to maximize revenue and meet customer needs. • Consistently meeting and exceeding set goals and targets, demonstrating a strong commitment to achieving company objectives.

Skills

Excellent interpersonal skills
80%
Team Collaboration
70%
Customer Focus
75%
Attention to Detail and Accuracy
85%
Conflict resolution
85%

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