Ezeani Maureen Chiwonke

sisting HR Manager in the arrangement of files and other simplified HR tasks ✓ Organize Top Mgt team office on arrival and attend to other expatriates administratively. ✓ Attending to Bank related works and c ✓ Attend to all visitors of coming through downstairs reception area and Maintain visitors and vendors register to ensure proper verification of anyone in the building. ✓ Schedule all official office appointments with the senior managers across board in the office ✓ Co-ordinate all activities in and around reception areas and ensure visitors and vendors are well attended to ✓ Ensure all equipment associated with reception area - e.g Tv set etc, BM machine etc are functional ✓ Early arrival and Late closure from duties whenever the top mgt are around for assistance purposes ✓ Handle ceremonial tasks such as Birthday Celebrations, Events gathering etc

✓ Answering questions about a company’s products or services ✓ Processing of orders and transactions ✓ Resolving issues and troubleshooting technical problems of the company ✓ Delivering information about a company’s offerings ✓ Proving proactive customer research eg. informing customer about real or potential product/services ✓ Handling customer complaints and responding to customer’s review ✓ Collecting and analyzing customer feedback ✓ Developing and documenting knowledge into helpful content