Ezeani Maureen Chiwonke

sisting HR Manager in the arrangement of files and other simplified HR tasks
✓ Organize Top Mgt team office on arrival and attend to other expatriates administratively.
✓ Attending to Bank related works and c
✓ Attend to all visitors of coming through downstairs reception area and Maintain visitors and vendors register to ensure proper verification of anyone in the building.
✓ Schedule all official office appointments with the senior managers across board in the office
✓ Co-ordinate all activities in and around reception areas and ensure visitors and vendors are well attended to
✓ Ensure all equipment associated with reception area - e.g Tv set etc, BM machine etc are functional
✓ Early arrival and Late closure from duties whenever the top mgt are around for assistance purposes
✓ Handle ceremonial tasks such as Birthday Celebrations, Events gathering etc

✓ Answering questions about a company’s products or services
✓ Processing of orders and transactions
✓ Resolving issues and troubleshooting technical problems of the company
✓ Delivering information about a company’s offerings
✓ Proving proactive customer research eg. informing customer about real or potential product/services
✓ Handling customer complaints and responding to customer’s review
✓ Collecting and analyzing customer feedback
✓ Developing and documenting knowledge into helpful content