ruthokotie325

About Candidate

Education

H
HND 2018
Auchi poly

Experiences

F
Front desk officer August 2022 - September 2023
Bloomforte law partners

BLOOMFORTE LAW PARTNERS , VICTORIA ISLAND 2022 - 2023 Front DesK Officer/ Admin Officer Welcome and direct visitors, clients, and applicants, to the appropriate office and persons. Answer, track, and forward incoming calls to appropriate parties. Organize and schedule meetings and appointments. Receive, sort, and distribute mail/deliveries. Maintain office security by implementing safety procedures and access points at the reception area; Monitor and review the security logbook. Perform other clerical and front office duties as may be assigned by the supervisor. Check, sort and forward emails. Front Desk Officer/ Admin Officer 1 OKOTIE RUTH UFUOMA FRONT DESK/ ADMIN OFFICER P R O F E S S I O N A L E X P E R I E N C E S Human Resources Foundations Oct 2020. Customer Service Foundations. Motivating and Engaging Employees. Business Etiquette, Phone, Email and Text. Proficient in Microsoft office (word and excel). ·Monitor office supplies and place orders when necessary. Keep updated records and files. Monitor office expenses and costs. ·Provide general administrative support and customer service such as answering telephone calls, taking messages, scanning and photocopying documents and ordering supplies. ·Preparing and filing legal documents such as typing and filing of contracts, pleading, appeals, affidavits, judgements, rulings and motions, petitions, deed of assignment, Contract of Sales, tenancy agreement, bill of charges, purchase receipts, offer letters, letter of acceptance of offer, other letters relating to tenants, attending and taking minutes at meetings. ·Prepare deed of assignment for the process of filing of consent. ·Assisting lawyers in collecting legal and factual documents within and outside the firm.

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Front Desk Officer Aug 2023 - Aug 2024
Proficient Industries Limited

Welcome and direct visitors, clients, and applicants, to the appropriate office and persons. Answer, track, and forward incoming calls to appropriate parties. Organize and schedule meetings and appointments. Receive, sort, and distribute mail/deliveries. Maintain office security by implementing safety procedures and access points at the reception area; Monitor and review the security logbook. Perform other clerical and front office duties as may be assigned by the supervisor. Check, sort and forward emails. Proficient in Microsoft office (word and excel). ·Monitor office supplies and place orders when necessary Keep updated records and files. Monitor office expenses and costs. ·Provide general administrative support and customer service such as answering telephone calls, taking messages, scanning and photocopying documents and orderings.

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Front Desk Officer/ Customer Service Aug 2024 - Till date
Hospital for Trauma and Surgery

Welcoming patients and visitors, answering the telephone and answering any inquiries. Registration of patients for the first time and confirming from the patients if they are registered under an HMO. Confirming from the HMO platform if they are eligible to access the hospital. Opening service rendered form for patients and billing the patients on the services rendered either new patients or old patients to be able to see the doctor. Scheduling appointments and keep those appointments on time. Scheduling patients on the EMR. Assisting patients with completing necessary forms and documentation. Keeping a clean and calm reception area. Processing billing and payments, using medical software. Liaising with Medicare and private health funds Faxing, scanning, filing, and mailing documentation. Comforting distressed patients – this may range from simply fixing any appointment issues that may arise, through to being the voice of comfort during times of extreme stress and emergency. Booking and organizing patients’ appointment through the google calendar. Reminding patients about their appointment with the doctor. Maintaining information confidentiality at all times. Liaising with other medical departments such as radiologists, medical specialists or psychologists with professionalism and discretion.

Skills

LLS Strong attention to details Microsoft Office (Word, Excel, PowerPoint) Mail Handling Teamwork Time Management Leadership Effective Communication Critical Thinking

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