edidiongblecyn

Provide a warm and professional greeting to visitors, ensuring they feel welcome and valued. • Maintain a clean, organized, and professional reception space that reflects the company’s standards. • Handle incoming calls, route them to the appropriate personnel, and respond to general inquiries via phone or email professionally. • Coordinate schedules, book appointments, and ensure calendar management for executives.

Delivered excellent customer service via phone, chat, and email, and addressed complex inquiries promptly. • Assisted clients /guests with information about the organization and guided them to the appropriate department or individual. • Supported administrative tasks such as assisting with data entry, document preparation, and other clerical duties as required to support the office staff. • Managed customers’ data and accurately documented interactions, collaborated with team members to improve customer service processes.